VeriPark, 11 years old software house specialized in providing software solutions, works to solve the needs of medium or enterprise sized businesses that work in the area of finance and insurance.

Our product, VeriTouch is an operation oriented platform used to enhance a Customer Relationship Management solution for the finance environment. It is considered as a leading solution for financial services industry between vertical solutions developed on Dynamics Customer Relationship Management Platform. It deserves this assertive sentence for many reasons. Some of the benefits of our product are as follows:

• Strategic Customer Knowledge and Insight with "Single View of Customer", "Interaction History"
  
• Optimum time management with Microsoft Customer Care Framework and Interactive Voice Response/ Computer Telephony Integration Systems
• Reduced cost of customer care with optimized customer-care assets
• Consolidated and Standardized Care Processes and Infrastructure
• Multiple Processes Customized for Different Departments in banks

With VeriTouch, customers can manage all customer-related activities from all channels including internet, kiosk, mobile and branch; access to the customer is faster and any differentiation is made relative to the customer’s point of contact with the bank. These capabilities result in facilitating the development of Strategic Customer Knowledge and Insight over time with a broader scope of accessibility and higher speed. More extensive channels bring about easier and faster service provision. In addition, call center automation module disposes lower-value customer approach which is an obstacle tackled by VeriTouch in the development of customer-centric branches.

Unlike other products which strengthen traditional banking, VeriTouch highlights customer-centric banking with the whole of its modules. Furthermore, it enhances proactive approach rather than reactive.